Smart lockers - Privacy Policy

Privacy Policy for "Maplelock" mobile application for Smart lockers

Effective Date: 09-Apr-2025
Last Updated: 09-Apr-2025

At Maplelock, your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Maplelock mobile application (the "App") and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We collect minimal personal information necessary to provide our Services, which includes:

• Mobile Number: We collect and store your mobile number to verify your identity and provide the Services.
• Your Personal Data: To provide our Services, the App may require certain personal data, including—but not limited to—your name, address, and payment information. This data is used to process service charges. Payment-related information may be collected and processed by a third-party payment provider to securely handle credit card transactions.
• App Usage Data: We collect anonymized usage data, such as app interactions and features used, to improve our Services.

2. How We Use Your Information

 We use your information to provide and improve the functionality of our Services (see: Terms and Conditions). This includes:

• Generating invoices and processing charges based on your orders. 
• Provide customer support and respond to your inquiries. 
• Improve our app and user experience through usage analytics.

3. Data Security

We take data security seriously and implement appropriate security measures to protect your information. All communication between the App and our servers is encrypted. We do not sell or share your personal information with third parties for marketing purposes.

4. Data Retention

We retain your mobile number and related information only for as long as is necessary to provide the Services.

5. Third-Party Services

The App may use trusted third-party services to perform essential functions, such as payment processing. These providers adhere to applicable privacy standards and are granted access only to the data necessary to carry out their specific tasks.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal data.
• Request deletion of your personal data.

To exercise these rights, please contact us at  Support

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version of this policy will always be available at Privacy policy .

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Support

By using the Maplelock App, you agree to the terms outlined in this Privacy Policy.